Shipping and Returns

Transportation costs

Transport costs are calculated according to the distance, the actual/volumetric weight of the items ordered and the chosen transport service. Fees are calculated in real time in the shopping cart.

Free shipping on orders over $150 (Canada only)

This offer only applies to online orders delivered within Canada by Expedited Parcel. Orders must meet the weight and size standards established by Canada Post. Oversized items or certain remote areas may have shipping costs (Non-Standard Shipping) Army Surplus General reserves the right to recalculate shipping costs if this would prove necessary with the customer and or refunded and canceled the order.

Deliveries to Canada

Orders are shipped via Expedited Parcel. All orders are insured against damage or loss. Depending on the destination of the package, applicable provincial and federal taxes will be charged during order processing. The sales taxes charged depend on the destination of the order, ie where the order will be delivered. The delivery time is generally 3 to 8 days in accelerated parcels.

International Deliveries

All international orders are shipped by airmail. They are not subject to Canadian taxes. However, since all orders clear customs, they are subject to import duties, foreign taxes, and customs administration fees. Recipients are responsible for paying these additional fees, duties, and taxes. delivery, depending on its destination, is between 5 and 12 days.

Order in store

You can buy on the Website and pick up your items yourself in store. To do this, simply choose the "In store" option in the delivery method.


Delivery restrictions may apply to certain products and certain destinations.

Merchandise return

No refunds on new merchandise. Exchange only.
All delivery, purchase and return costs are at the customer's expense.
The transport costs will be charged to you for free transport if there is reimbursement.
The item must not have been worn, used, damaged or washed. It should be clean, odorless and free of animal hair.
The item is still in its original packaging and the tags are still attached.
For more information, please contact us at 1-877-50 ARMY (2-7633).